To track your order, log in to your account, navigate to 'My Orders', and select the specific order you want to track. You will see the current status, estimated delivery date, and tracking number if available. You can also click 'Track Package' for real-time updates.
To cancel an order, visit the 'My Orders' page, select the order you want to cancel, and click 'Cancel Order'. Keep in mind that cancellations are only possible if the item has not yet been shipped. Once shipped, you may need to initiate a return instead.
If you received a damaged or incorrect item, go to 'My Orders', select the order, and click 'Report an Issue'. Choose the issue type, provide relevant details, and upload photos if necessary. Our support team will review your request and process a refund if applicable.
Unfortunately, once an order is placed, you cannot modify it directly. However, you may cancel the order if it hasn't been shipped and place a new one with the correct items.
If your order is delayed beyond the estimated delivery date, check the tracking information for updates. You can also contact our support team if there is no progress or if the tracking information is unavailable.
Once you receive your package, log in to your account and mark the order as 'Delivered'. This helps us know that your order has arrived successfully.
To add a new product, access your vendor dashboard and click 'Add Product'. Fill in the product name, description, category, price, and upload clear images. Double-check your information and click 'Submit' to make the product live.
If you need to edit product details, go to 'My Products' in your dashboard. Select the product you wish to update and click 'Edit'. Make your changes and click 'Save' to update the information.
To update your profile picture, visit your profile settings, click on the existing image, and select 'Upload New Photo'. Choose a clear, professional image and click 'Save' to update.
To manage inventory, navigate to 'My Products' and click 'Inventory Settings'. You can update the stock count, set low-stock alerts, and manage product availability. Keep your inventory updated to avoid overselling.
To feature a product on your store page, go to 'My Products', select the product, and toggle the 'Feature' option. Featured products gain higher visibility on your profile.
If your product comes in multiple sizes or colors, add variants during the upload process. Select 'Add Variant', choose the attribute (e.g., size, color), and specify the details for each option.
To offer a discount, navigate to 'Product Promotions' in your dashboard. Select the product, set the discount percentage, and specify the duration of the promotion. Click 'Apply' to activate the discount.
We have curated helpful materials so you can navigate your dashboard with ease.
To track your order, log in to your account, navigate to 'My Orders', and select the specific order you want to track. You will see the current status, estimated delivery date, and tracking number if available. You can also click 'Track Package' for real-time updates.
To cancel an order, visit the 'My Orders' page, select the order you want to cancel, and click 'Cancel Order'. Keep in mind that cancellations are only possible if the item has not yet been shipped. Once shipped, you may need to initiate a return instead.
If you received a damaged or incorrect item, go to 'My Orders', select the order, and click 'Report an Issue'. Choose the issue type, provide relevant details, and upload photos if necessary. Our support team will review your request and process a refund if applicable.
Unfortunately, once an order is placed, you cannot modify it directly. However, you may cancel the order if it hasn't been shipped and place a new one with the correct items.
If your order is delayed beyond the estimated delivery date, check the tracking information for updates. You can also contact our support team if there is no progress or if the tracking information is unavailable.
Once you receive your package, log in to your account and mark the order as 'Delivered'. This helps us know that your order has arrived successfully.
To add a new product, access your vendor dashboard and click 'Add Product'. Fill in the product name, description, category, price, and upload clear images. Double-check your information and click 'Submit' to make the product live.
If you need to edit product details, go to 'My Products' in your dashboard. Select the product you wish to update and click 'Edit'. Make your changes and click 'Save' to update the information.
To update your profile picture, visit your profile settings, click on the existing image, and select 'Upload New Photo'. Choose a clear, professional image and click 'Save' to update.
To manage inventory, navigate to 'My Products' and click 'Inventory Settings'. You can update the stock count, set low-stock alerts, and manage product availability. Keep your inventory updated to avoid overselling.
To feature a product on your store page, go to 'My Products', select the product, and toggle the 'Feature' option. Featured products gain higher visibility on your profile.
If your product comes in multiple sizes or colors, add variants during the upload process. Select 'Add Variant', choose the attribute (e.g., size, color), and specify the details for each option.
To offer a discount, navigate to 'Product Promotions' in your dashboard. Select the product, set the discount percentage, and specify the duration of the promotion. Click 'Apply' to activate the discount.